Refund and Returns Policy

1. No Refunds and No Returns

All sales made through https://mundomascotas.lat are final. We do not accept any returns or provide refunds under any circumstances.

2. Final Sale Policy

By purchasing from our store, you agree that all items are sold “as is” and cannot be returned or exchanged for any reason, including but not limited to dissatisfaction, incorrect orders, or changes in preference.

3. Non-Negotiable Terms

Once an order is placed and confirmed, it cannot be modified, canceled, or refunded. Customers acknowledge and accept this policy before completing their purchase.

4. Damaged or Lost Shipments

We are not responsible for lost, damaged, or delayed shipments once the order has been handed over to the courier service. Any issues with delivery must be resolved directly with the courier provider.

5. Contact Information

If you have any questions about this policy, please contact us at:

Email: atencion@MundoMascotas.lat

Phone: +593 98 296 0796

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